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troubleshooting Question

Kerberos authentication 'sometimes' not working - XP related problem(?)

Avatar of Ronny Stijns
Ronny Stijns asked on
Web BrowsersWindows XP
3 Comments1 Solution1126 ViewsLast Modified:

When using KERBTRAY.EXE I notice a valid ticket. When connecting to a windows server (CIFS) an additional ticket for that server is added. My conclusion, Kerberos is working Ok for windows based systems.

Next, I open Internet Explorer 6 SP2 and connect to the home page (intranet). Intranet is running on a SAP portal server which uses Kerberos authentication.
It sometimes does NOT create a ticket and pass-through auth. does not work. Webpage is displayed to enter userid and password. I assume this occurs when the system has been idle for several hours.

After closing Internet Explorer, I use CTRL-ALT-DEL to lock and unlock the workstation. Next start Internet Explorer and Intranet is displayed, and as expected, a ticket is added in the KERBTRAY.exe display panel.

I did not found out how to replicate this issue. It seems it occurs when the XP workstation is not shutdown over night.

Why can't Internet Explorer display the Intranet page using pass-throuugh kerberos authentication at all times but requires (i think some kind of reset) using lock / unlock?

Any suggestions to troubleshoot?
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Avatar of Ronny Stijns
Ronny Stijns

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