I have an Acer 5720 Travelmate which I bought for a customer and followed the instructions to create the recovery disks. The hard drive has failed so I have purchased a new one and am trying to run the recovery process but I seem to have a problem. There are 3 DVDs that I created when I purchased the machine for my customer, as part of the recommended eRecovery routine - these are Driver & application disc (1 disc), 2 disks named Backup Image Disk. If I run Disk 1 of the Backup Image disk, It appears to be loading windows but then says No Partition available. If I run the Driver and Appliation disc, it get the Broadcom UNDIPXE-2/1 startup screen, and then it says: PXE-E61: Media test failure, check cable. PXE-M0F@ Exiting Broadcom PXE ROM. Operating system not found. Can anyone help me? I was hoping I would just have to rerun the Recovery DVDs but it doesnt seem to be that straight-forward and Acer just tell me to return the laptop to them for £54 diagnosis charge!