We help IT Professionals succeed at work.
Get Started

Windows Live Messenger, MSN Cam Error

Last Modified: 2013-11-29
Live Messenger Version 2009 Build 14.0.8089.726
with Messenger Plus! live (not sure if this affects).
Logitech QuickCam S5500.

When I view the Cam under Tools -> Audio Video Setup, it works perfectly.
Other application such as Skype also works.

When I click on "Start a Video Call", it works, but my video looks distorted, my image becomes taller.
the other party looks fine.

When I click on "Show my Webcam" or "View this Contact's Webcam", it gives me the error below almost instantly.

"has declined your invitation to start sending webcam"
"has declined your invitation to start viewing webcam"

It only affects some or my contact, and not all.. I'm puzzled about this.
Watch Question
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE