We help IT Professionals succeed at work.
Get Started

Winlogon causes explorer.exe to restart

3,649 Views
Last Modified: 2013-11-21
Anytime a user attempts to open control panel, it causes explorer.exe to restart.  Looking at event logs I see an event when this happens:

Type: Information
User: N/A
Source: Winlogon
Category: None
Event ID: 1002

Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

---

This does not happen to domain admins on the computer either locally or through TS.  It only happens to domain users.
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE