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Printing problems in Outlook - incomplete printout

Hi everyone,

Im having a weird problem with printing the emails from my inbox.
Email client is Outlook 2003 and OS is WinXP

Basically when I open an email and hit the print button, in some cases it prints out 100% fine, in some it prints only a part of the email - the part being completely random. so say i'd print 5 copies of same email and all 5 print out would be different with cutoff at different point. Sometimes it cuts part of the body, sometimes part of signature and sometimes it only gives me a top part where it has my name.

tried printing to PDF printer with same result, tried to reinstall/repair Outlook with no luck

please help !

SOLUTION

AlexSam0806

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raymondhlee

ASKER

didn't notice problems with any other programs - will test it though.

as for driver... it doesn't say if it's PCL or PS there, only says 'Brother DCP- 7040 printer' and like i said - i tried printing to different printers (including virtual PDF printer) and it still comes out the same

ASKER CERTIFIED SOLUTION

xdomains

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raymondhlee

ASKER

no one gave full solution. xdomains at least put me on the right track

Thanks for trying :)

raymondhlee

ASKER

The problem was with printing HTML email only - IE7 seems to be a cause.
Upgraded to IE8 and it solved the issue