Hello Experts, we have been getting a few application errors pertaining to the HID Input Service in the windows log. Further, the service cannot be started manually via services.msc. The reason that led us to finding this is that frequently our mouse will stop working. This happens almost daily (sometimes several times a day) where the moue will just stop and will not respond again until a restart of the machine. Changing mice and USB ports doesn't seem to help (standard wired mice, nothing new).
We can only conclude the HID Input Service issue is the cause or at least related. Attempting to start the service yields:
"Error 126: The specified module could not be found"
This machine did have a malware issue a few weeks back, doesn't seem like it started right away (seems like the mouse stopped working a few weeks after) but it's possible. Attached is the code that shows in event viewer application log on occasion.
Can anyone help troubleshoot why this service won't start?
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Time: 11:52:22 PM
The HID Input Service service terminated with the following error:
The specified module could not be found.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.