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Exchange 2003 - activesync not syncing inbox

jspaziano asked
Last Modified: 2013-12-05
I am working with an activesync issue on Exchange 2003 SP2 (SBS 2003).
Trying to get it to work on a Samsung Captivate (android)

It was working fine for about a week then stopped updating the inbox suddenly.

After doing a hard reset on the phone, it still isn't working.
It syncs contacts, calendar and other folders fine but won't sync the inbox.

When i try to set it up on another phone (HTC tilt 1) the sync fails with the error:

Activesync encountered a problem on the server. Support code: 0x85010014

Activesync is working fine for other users.

I also set up a different account on the phone and it worked fine.

any ideas?

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