Error while archiving folder "IPM_SUBTREE"

I am running a Vista system using MS Outlook 2007.  When I try to run "Archive" from the file tab it appears to be archiving but at the end I get an error "Error while archiving folder "IPM_SUBTREE" in store "Mailbox etc.."  It goes on to say it cannot open my archive.pst file.
I have been running this sytem for months using the same archive.pst file.
magarnerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

natediggscsuCommented:
Run the PST repair tool on the archive.

Is the Archive PST greater than 2GBs? Outlook can choke on PST files that get really big. If so, just create a new archive and archive your email to the new archive.
0
magarnerAuthor Commented:
No! Sorry, My archive.pst file is only 479,553 KB.  
However, the archive.pst file was originally created on an XP machine running an older version of MS Outlook - not sure which one - 97 or 03 I believe.
However, I did create a new .pst file, exported the archive.pst file to it, then renamed the old archive.pst and the new .pst. to archive.pst.   Then I pointed the archive to the new archive.pst and Outlook gave me a second error on the new archive.pst.
0
magarnerAuthor Commented:
By the way, I ran Scanpst on the archive.pst file then tried the archive and go the same error message.
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

natediggscsuCommented:
Just create a new email archive and then archive to it. You'll then have 2 archive files.

A few other things to check...

Do you have any folders with slashes (\ or /), dashes (-), or other special characters in them? Those can cause problems.
0
magarnerAuthor Commented:
I do have a few folders with special characters - but never a problem in the past.
After I create a new .pst file and run archive, is there any reason why I can't export the old archive.pst to the new one?
The reason I asked is that I really don't want multiple archive files.
0
natediggscsuCommented:
You can certainly try that. I've seen special characters cause major problems with people's inboxes in Outlook 2007.

If you create the new archive, archive to it and then import the old data to the new archive and then have the same problem archiving to that same archive again then you'll know you have some kind of data problem in the old archive. You can spend hours banging your head or you can just use two archive files.
0
magarnerAuthor Commented:
I created a new .pst file and pointed the autoarchive to the new file.  Ran the archive from the File tab and got the same error.
Can you think of any reason why special characters in the folder names would just make a difference as of yesterday?
0
natediggscsuCommented:
So the problem is not the archive but some item in your data. You should run scanpst on your normal Inbox and see if it finds any errors.
0
magarnerAuthor Commented:
Sorry!  I ran scanpst on the outlook.ost file - found errors - repaired them.  However, when I opened Outlook and ran the archive I got the same error.
0
natediggscsuCommented:
OK, one more thing to try. Create a new email profile for yourself, let your Outlook resynch with the Exchange data, and then run the archive again.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
magarnerAuthor Commented:
If you don't mind I'll try that in the morning when our Outlook admin guy is here.  I want to make sure I don't cause additional problems.
I'll get back to you in the morning.  Thanks.
0
magarnerAuthor Commented:
Thank you.  We removed my old profile and created another one.  Afterwards, I set up my archiving and ran it with no problem.

Thanks again.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Applications

From novice to tech pro — start learning today.