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Error while archiving folder "IPM_SUBTREE"

I am running a Vista system using MS Outlook 2007.  When I try to run "Archive" from the file tab it appears to be archiving but at the end I get an error "Error while archiving folder "IPM_SUBTREE" in store "Mailbox etc.."  It goes on to say it cannot open my archive.pst file.
I have been running this sytem for months using the same archive.pst file.
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magarner
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magarner
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1 Solution
 
natediggscsuCommented:
Run the PST repair tool on the archive.

Is the Archive PST greater than 2GBs? Outlook can choke on PST files that get really big. If so, just create a new archive and archive your email to the new archive.
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magarnerAuthor Commented:
No! Sorry, My archive.pst file is only 479,553 KB.  
However, the archive.pst file was originally created on an XP machine running an older version of MS Outlook - not sure which one - 97 or 03 I believe.
However, I did create a new .pst file, exported the archive.pst file to it, then renamed the old archive.pst and the new .pst. to archive.pst.   Then I pointed the archive to the new archive.pst and Outlook gave me a second error on the new archive.pst.
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magarnerAuthor Commented:
By the way, I ran Scanpst on the archive.pst file then tried the archive and go the same error message.
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natediggscsuCommented:
Just create a new email archive and then archive to it. You'll then have 2 archive files.

A few other things to check...

Do you have any folders with slashes (\ or /), dashes (-), or other special characters in them? Those can cause problems.
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magarnerAuthor Commented:
I do have a few folders with special characters - but never a problem in the past.
After I create a new .pst file and run archive, is there any reason why I can't export the old archive.pst to the new one?
The reason I asked is that I really don't want multiple archive files.
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natediggscsuCommented:
You can certainly try that. I've seen special characters cause major problems with people's inboxes in Outlook 2007.

If you create the new archive, archive to it and then import the old data to the new archive and then have the same problem archiving to that same archive again then you'll know you have some kind of data problem in the old archive. You can spend hours banging your head or you can just use two archive files.
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magarnerAuthor Commented:
I created a new .pst file and pointed the autoarchive to the new file.  Ran the archive from the File tab and got the same error.
Can you think of any reason why special characters in the folder names would just make a difference as of yesterday?
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natediggscsuCommented:
So the problem is not the archive but some item in your data. You should run scanpst on your normal Inbox and see if it finds any errors.
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magarnerAuthor Commented:
Sorry!  I ran scanpst on the outlook.ost file - found errors - repaired them.  However, when I opened Outlook and ran the archive I got the same error.
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natediggscsuCommented:
OK, one more thing to try. Create a new email profile for yourself, let your Outlook resynch with the Exchange data, and then run the archive again.
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magarnerAuthor Commented:
If you don't mind I'll try that in the morning when our Outlook admin guy is here.  I want to make sure I don't cause additional problems.
I'll get back to you in the morning.  Thanks.
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magarnerAuthor Commented:
Thank you.  We removed my old profile and created another one.  Afterwards, I set up my archiving and ran it with no problem.

Thanks again.
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