CAn someone please assist,
We have SBS 2008 / backup exec 12.5 / Buffalo Tersation Pro NAS on our network, all our data is on the terastaion in a number of shares.
We had set up backup exec backup shares and system.
after about two months - the backups of the NAS failed saying we need a licence key to backup this device - the NAS.
It says we need to purchase a licence for the remote agent, we have done this, and still get rejected when trying to expand the NAS device to select the shares for backup.
Can someone please explain to me the logical steps, where the remote agent goes (do we have to install on the NAS) and what username and account BE 12.5 is looking for when we try to expand the NAS. The NAS is on the domain and we hve tried domain administrators and also the admin account for the NAS.
Steps 1 2 3 4 would be really helpful