Java Application not Loading after the first time (on citrix)
Posted on 2010-08-12
We have a java application (KANA software's "Kana Response" that requires java JRE 1.5.0_15 or 1.6.0._16. When we push the JRE to a users workstation it works fine, people are able to go to the splash page url, then launch the java application from the links provided at that site, close out and do it again.
When we go onto our Citrix boxes so our offshore partners can access the tool, we run into difficulties. The JRE installs fine, and when we connect, everything works fine. If we log out, we are unable to connect again. The following error is in the Java Console:
java.lang.UnsatisfiedLinkError: Native Library C:\Documents and Settings\c3075a\Application Data\KANA\Response\kanadlls\jdic.dll already loaded in another classloader