Solved

HP LaserJet will only print one page after long sleep mode

Posted on 2010-08-12
5
645 Views
Last Modified: 2013-12-15
I have a HP LaserJet CP3525 usingthe latest PCL 6 driver. After a weekend where the printer has been in sleep mode it will only print one page of a print job on Monday morning then print nothing else until the printer has been power cycled.

Once the printer reboots it prints jobs just fine.

If we let it go to sleep just overnight & try it in the morning it prints just fine. It seems to only exhibit this behaiviour  after 2+days of beeing in sleep mode...

Any ideas?
0
Comment
Question by:someITGuy
5 Comments
 
LVL 91

Expert Comment

by:nobus
ID: 33427746
i would recommend not leaving it in sleep mode overnight. it consumes power.
just power it on in the morning..
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 33428414
You could get an automatic timer for the power connection...no user management :-)
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 33428551
Is the printer connected to a USB port and is the PC left on or is it being shut down?
Also, have you tried the reset function using the operators panel to see if that fixes it?
0
 

Author Comment

by:someITGuy
ID: 33433903
This is a networked printer so it is not using USB at all. All TCP/IP.
0
 
LVL 43

Accepted Solution

by:
Davis McCarn earned 500 total points
ID: 33434003
Did you try the reset from the operators panel?
Support: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&submit.y=6&submit.x=6&lang=en&cc=us
At the bottom of the next page (chhose your exact model) is an entry for cross platform which then takes you to firmware updates: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&taskId=135
An earlier version fix references memory corruption which could cause your problem.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now