Solved

HP LaserJet will only print one page after long sleep mode

Posted on 2010-08-12
5
653 Views
Last Modified: 2013-12-15
I have a HP LaserJet CP3525 usingthe latest PCL 6 driver. After a weekend where the printer has been in sleep mode it will only print one page of a print job on Monday morning then print nothing else until the printer has been power cycled.

Once the printer reboots it prints jobs just fine.

If we let it go to sleep just overnight & try it in the morning it prints just fine. It seems to only exhibit this behaiviour  after 2+days of beeing in sleep mode...

Any ideas?
0
Comment
Question by:someITGuy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 33427746
i would recommend not leaving it in sleep mode overnight. it consumes power.
just power it on in the morning..
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 33428414
You could get an automatic timer for the power connection...no user management :-)
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 33428551
Is the printer connected to a USB port and is the PC left on or is it being shut down?
Also, have you tried the reset function using the operators panel to see if that fixes it?
0
 

Author Comment

by:someITGuy
ID: 33433903
This is a networked printer so it is not using USB at all. All TCP/IP.
0
 
LVL 43

Accepted Solution

by:
Davis McCarn earned 500 total points
ID: 33434003
Did you try the reset from the operators panel?
Support: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&submit.y=6&submit.x=6&lang=en&cc=us
At the bottom of the next page (chhose your exact model) is an entry for cross platform which then takes you to firmware updates: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&taskId=135
An earlier version fix references memory corruption which could cause your problem.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question