Backup Exec 10d Remote Agent not functioning with 2K8 file server
Posted on 2010-08-12
We utilize a single backup server (SERVER1) with BE 10d to backup all file and databse servers in the infrastructure. The remote agent and advanced open file option are utilized throughout the setup.
One file server (SERVER2, running 2K8 R1) recently added to the routine is failing consistantly.
We had difficulty getting the remote agent deployed on server 2. The agent could not be installed remotely via server 1 (we received an access denied message despite valid credentials). I had to install the 10d remote agent manually.
The files could not be copied. The BE log stated the remote agent failed to resond.
I installed the 12d version of remote agent but encountered the same problem.
Windows firewall is turned off on server 2.
We are running the remote agent with no problems on many other 2K3 machines but server 2 is the only 2K8 machine at this location.
Upgrading server 1 to a later version of BE is not feasible at this time.