HP ProLiant DL385 G6 / Windows Ser 2008 Freezing when using local mouse/keyboard
Posted on 2010-08-12
I've got a two server Hyper-V cluster with two identical HP ProLiant DL385 G6 servers running Win2k8 64-bit OSes. Both are running the same updated drivers, patches, hotfixes, etc.
One of these servers will freeze when attempting to use a local keyboard, mouse, and monitor. With either a kvm switch or with them connected directly to the server.
When it freezes it stop responding to a ping, video displays but there is no response to keyboard or mouse. The server has to be hard-rebooted to get back up. Nothing shows in the event viewer other than the last shutdown was unexpected.
I am not having luck with HP support (ther server is fully under warranty) as they are passing the case around and having me repeat the same troubleshooting steps, etc.
Has anyone ever seen this type of problem?