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Tab Order in Adobe LiveCycle 8.0 Forgets the order after MANUALLY setting

Posted on 2010-08-12
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Last Modified: 2012-08-24
I have wanted to send Adobe a Slap-O-Gram now for the past week! I have created a form from a scanned document. After struggling with the merging of two PDFs (don't ask) finally I ended up with a form with fields, THEN the tab order was all over the place. Not even logical. Even know I had created the text boxes in logical order I think it was using a random number generator to figure where to put the cursor next.

I did a View > Tab order and Manually selected over 800 fields. This seamed simple. I saved the document BEFORE and AFTER selecting View > Tab Order to go back to a standard editing view. I then opened the doc in Acrobat 8 and the tab order jumped around. I took a break and had a Marboro moment. Then DID IT ALL AGAIN! When I opened LiveCycle with file again the tabs showed differently than saved. In fact the numbers were somewhat in order, but that didnt matter because there was NO WAY to just correct the issues, but had to do it all click by click again. Same result. I am now out of ideas, patience, and nicotine. PLEASE HELP!
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Question by:Majo2469
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Karl Heinz Kremer earned 500 total points
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I don't have the Acrobat 8 version of LiveCycle anymore, and I don't know how similar 8 and 8.2 are. Do you have a "Window>Tab Order" menu item? If so, use that to change the tab order:

Select "Custom", and then drag and drop your UI items so that they show the correct order in the list of items.

Does that work?
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by:Majo2469
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No. Adobe actually states this is a known issue, and is unable to address it further.

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by:Majo2469
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While this didn't work for me, it may work for others. Thank you for taking the time to answer!
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Expert Comment

by:Hwy419
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Using Livecycle 8,  I have experienced the tab order bug.  In my experience, if you choose "Save As" and save the Livecycle form as a new form entirely (make sure your appropriate file type is chosen), close livecycle and re-open the newly saved PDF re-define the tab order and press cntrl+s (save), it will remember & cycle the tab order appropriately.

For example,

If I am trying to define the tab order on my PDF named myfavoritepdfever.pdf, and it is not saving the defined tab order changes when you just click file > save;
Then
I will choose file > save as and save the new PDF as myfavoritepdfever2.pdf; restart livecycle, re-open myfavoritepdfever2.pdf, re-define the tab order by clicking view > tab order, Shift+click the first object that you want to begin your order, then regular click the rest in the appropriate order, then click file > save, the new tab order definitions should be working on the myfavoritepdfever2.pdf...

Then delete the myfavoritepdfever.pdf and re-name myfavoritepdfever2.pdf to myfavoritepdfever.pdf and viola!

Hope this helps!
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