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In Symantec Backup Exec 12, how can I look up the license number (activation key)?

Posted on 2010-08-12
Medium Priority
Last Modified: 2013-12-01
In Symantec Backup Exec 12, how can I look up the license number (activation key)?

I need to be able to look up and document this serial number so that I will be able to reactivate Symantec Backup Exec 12 after I have uninstalled and then reinstalled it.
Question by:Knowledgeable
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LVL 32

Accepted Solution

Rodney Barnhardt earned 1332 total points
ID: 33424377
This document tells how to find the licenses:

Author Comment

ID: 33425040

I examined this document.

However, it doesn't show how to find the actual serial number or license activation key itself. I must know this number before I reinstall the software and am unable to find it anywhere else.

How can I look up the actual serial number or license activation key within Symantec Backup Exec 12 SP4?

Assisted Solution

PACSAdmin earned 668 total points
ID: 33425941
If you open up backup exec and go to tools -> Install Options and License Keys on this server it will open a window for entering keys that shows all your existing keys
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LVL 32

Assisted Solution

by:Rodney Barnhardt
Rodney Barnhardt earned 1332 total points
ID: 33428942
If you are going to re-install, then you may want to review the following document. It goes through getting the license keys and some other helpful information even if you are only re-installing.

Author Comment

ID: 33433936
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 33434773
Were you going to post an update?

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