Solved

Disable administrator password in Dell GX520

Posted on 2010-08-12
4
3,125 Views
Last Modified: 2012-05-10
Hi I manage tech for a medium sized nonprofit and we are opening a new place. The new place came with a few computers and one is a Dell GX520. I need to install XP Pro but can't change the boot order because someone set an admin password in the setup! I've removed the battery, moved jumpers, but nothing seems to reset the bios and no one knows what or who set the password on the system!  Is there a way to reset this without the admin password?
0
Comment
Question by:John Mahoney
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
MaSTeRiTo earned 250 total points
ID: 33424607
0
 
LVL 5

Assisted Solution

by:talkinsmak
talkinsmak earned 250 total points
ID: 33424634
 
For most Dell Optiplex desktops, the steps to reset a BIOS password and clear all CMOS settings are:

Locate the 3-pin CMOS password reset jumper on the system board.

Remove the jumper plug from pins 1 and 2.

Place the jumper plug on pins 2 and 3 and wait approximately 5 seconds.

Replace the jumper plug on pins 1 and 2.



I know you've said you tried this.  One thing I like to do is remove the battery, unplug the system and then push the power button to discharge the capacitors in the power supply and on the mother board.  After that I let it sit for a few minutes before reassembly.
Give it a go and let me know.
 
0
 

Author Comment

by:John Mahoney
ID: 33424904
I was able to get into the system. I guessed the account password and got logged on, but this is not the same password as the setup password in the BIOS.
0
 

Author Closing Comment

by:John Mahoney
ID: 33426007
Worked! Thanks much.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question