Solved

Disable administrator password in Dell GX520

Posted on 2010-08-12
4
3,092 Views
Last Modified: 2012-05-10
Hi I manage tech for a medium sized nonprofit and we are opening a new place. The new place came with a few computers and one is a Dell GX520. I need to install XP Pro but can't change the boot order because someone set an admin password in the setup! I've removed the battery, moved jumpers, but nothing seems to reset the bios and no one knows what or who set the password on the system!  Is there a way to reset this without the admin password?
0
Comment
Question by:John Mahoney
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
MaSTeRiTo earned 250 total points
ID: 33424607
0
 
LVL 5

Assisted Solution

by:talkinsmak
talkinsmak earned 250 total points
ID: 33424634
 
For most Dell Optiplex desktops, the steps to reset a BIOS password and clear all CMOS settings are:

Locate the 3-pin CMOS password reset jumper on the system board.

Remove the jumper plug from pins 1 and 2.

Place the jumper plug on pins 2 and 3 and wait approximately 5 seconds.

Replace the jumper plug on pins 1 and 2.



I know you've said you tried this.  One thing I like to do is remove the battery, unplug the system and then push the power button to discharge the capacitors in the power supply and on the mother board.  After that I let it sit for a few minutes before reassembly.
Give it a go and let me know.
 
0
 

Author Comment

by:John Mahoney
ID: 33424904
I was able to get into the system. I guessed the account password and got logged on, but this is not the same password as the setup password in the BIOS.
0
 

Author Closing Comment

by:John Mahoney
ID: 33426007
Worked! Thanks much.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question