Goldmine - records don't sync with server
Posted on 2010-08-12
Some of our remote users were having issues with remote syncing and one problem still remains. These problems started after we upgraded from GM 7.0 to 7.5.
The remote laptop was finally able to sync with the server again but records are just not updating. I am trying to get all his data from the laptop to the server but the server just doesn't update the database with the record changes he made.
We tried all kinds of settings in the Goldsync Wizard "changed records only" , "all filtered records" and entire record set, tried remote syncing with the server and exporting in a transfer site from his laptop and importing to the GM server but none of this seem to work. All going back about 6 weeks when the problem started.
This particular laptop is still using the MS SQL database locally while the other remote users have Firebird. Not sure if that is causing any problems.
When we created the transfer.gts file, it took about 30 minutes to complete. The import on the server looked like it went fine bur records just weren't up dated.
He is the only user with this problem. I would like to get all the record changes from his laptop to the server and do a complete new install on his laptop after that. How can i get those record changes to sync with the records on the server?