SBS 2003 - Exchange 2003 - Not receiving any external emails
Posted on 2010-08-12
Windows SBS 2003
Email: Mail Essentials POP connector retrieving to Exchange mailboxes
My client is a part of a franchise and have webmail supplied by the company, we use Mail Essentials to POP the mail to their Exchange accounts. Previously had no issues, yesterday external mail stopped being delivered.
I've checked the POP connector logs, it is accessing the mailboxes fine, downloading the mail fine, but timing out when trying to deliver the mail. Nothing has chnaged configuration wise to the server, we haven't touched it in weeks. I've checked with the company that provides the webmail, they have no issues on their side.
I've tried setting up the POP account directly in the clients Outlook, it also failed to pull down the mail. I've confirmed all of the credentials are correct for all of the users (approx 6 users).
Ive tried restarting the POP services and the Exchange information store services etc. Nothing relavant to be found in the Even Viewer...