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Search Folders (new mail box does not show)

Posted on 2010-08-12
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Last Modified: 2012-05-10
Experts,

I use OL at work.  We have this new mailbox in addition to our personal.  I would lilke to include this new mb in the search "all mail".  I dont know if this is possible?

thank you
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Question by:pdvsa
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LVL 53

Expert Comment

by:Will Szymkowski
ID: 33430096
To accomplish this do the following...
- Open Outlook, click Tools, Instant Search, Search Options
- Under Indexing, make sure that your "Personal Folder" is listed under "Index messages in these data files:"
- At the bottom of Search Options Window, Under Instant Seach Pane, select "All Folders"
- Click OK
Testing
- Find an email that you "know" is in your Personal Folder
- Click Tools, Instant Search, Search All Mail Items
- Type in the Name of that email from "Personal Folder"
- you should see a tab called "Outlook Data File" and this will tell you where the file has been located

Hope this helps~!
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Author Comment

by:pdvsa
ID: 33431884
Spec, thanks for the response.  
<Under Indexing, make sure that your "Personal Folder" is listed under "Index messages in these data files:"
==>I dont have anything showing there.
Please seee image.  

untitled.JPG
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Author Comment

by:pdvsa
ID: 33431887
Should I have "All Folders" tick marked?
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Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:pdvsa
ID: 33431897
The buttons for Indexing and text box is greyed out.  I wonder if IT has something to do with this.  Maybe it is locked down.
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Accepted Solution

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Will Szymkowski earned 500 total points
ID: 33432058
It is possible that your administrator has blocked via GPO. Check with them first. If this is not the case try modifying the registy...
HKLM/Software/ Policies/ Microsoft/Windows/Windows Search
PreventIndexingOutlook set to 1

HKLM/Software/Microsoft/Windows Search
SetupCompletedSuccessfully to 0

Take a look here for reference...
http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/686c4592-831d-4a53-9e8c-15d38cbe2517

Hope this helps~!
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Author Comment

by:pdvsa
ID: 33432797
Ok thank you.  I will check this out with IT.  

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Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

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