Search Folders (new mail box does not show)
Experts,
I use OL at work. We have this new mailbox in addition to our personal. I would lilke to include this new mb in the search "all mail". I dont know if this is possible?
thank you
I use OL at work. We have this new mailbox in addition to our personal. I would lilke to include this new mb in the search "all mail". I dont know if this is possible?
thank you
ASKER
Spec, thanks for the response.
<Under Indexing, make sure that your "Personal Folder" is listed under "Index messages in these data files:"
==>I dont have anything showing there.
Please seee image.
untitled.JPG
<Under Indexing, make sure that your "Personal Folder" is listed under "Index messages in these data files:"
==>I dont have anything showing there.
Please seee image.
untitled.JPG
ASKER
Should I have "All Folders" tick marked?
ASKER
The buttons for Indexing and text box is greyed out. I wonder if IT has something to do with this. Maybe it is locked down.
ASKER CERTIFIED SOLUTION
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ASKER
Ok thank you. I will check this out with IT.
- Open Outlook, click Tools, Instant Search, Search Options
- Under Indexing, make sure that your "Personal Folder" is listed under "Index messages in these data files:"
- At the bottom of Search Options Window, Under Instant Seach Pane, select "All Folders"
- Click OK
Testing
- Find an email that you "know" is in your Personal Folder
- Click Tools, Instant Search, Search All Mail Items
- Type in the Name of that email from "Personal Folder"
- you should see a tab called "Outlook Data File" and this will tell you where the file has been located
Hope this helps~!