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Remote Desktop Printing to Canon MX700

Posted on 2010-08-12
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Last Modified: 2012-05-10
I have a client with a Canon MX700 Multi Function Type Printer. She uses it locally in her home office over ethernet on a Windows 7 machine. She needs to remote into a work machine and do some invoicing. I am having some problems getting the Canon to be seen in the remote session. I usually have clients using HP network printers and they always seem to work ok over a terminal services session but in this instance not the Canon. Is there anything I can do to make it work?

Cheers.
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Question by:Todger66
3 Comments
 
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Expert Comment

by:PRichardYabut
ID: 33426982

Install the same set of drivers she has on her machine on the server.
The printer drivers must match on both sides and must be installed on both sides.
 
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Accepted Solution

by:
mshields83 earned 250 total points
ID: 33479387
Check the option to enable printers is chosen within the RDC client (options -> local resources -> tick printers). You will also need to install the same print drivers on the server. Go to printers and faxes on the server, click file -> server properties, and add the drivers in there. Reconnect your RDC session and you should be sorted.
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Author Closing Comment

by:Todger66
ID: 33511014
Cheers guys.
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