Ipad will not connect to Exchange

My customer has an Small Business Server 2003 running Exchange.
All sales persons uses Apple Iphone G3 to read mail and calandar.
All things working with firewall, ports and Thawte certificate.

Now the manager has bought himself an Apple Ipad.
We try to set the client up identical to the settings on the Iphones but we can not connect.
It says something like "Unable to verify account"
Again we know for sure that the provided settings is correct and working on an Iphone.

Any suggestions?
OhmitAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Alan HardistyCo-OwnerCommented:
Please have a read through my Exchange 2003 / Activesync article, check your IIS settings, run the test on https://testexchangeconnectivity.com and report back any errors:
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html 
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
OhmitAuthor Commented:
Hi Alan

I don't think there is a reason for going through your guide.
As I said everything is working fine with all the Iphones.
0
Alan HardistyCo-OwnerCommented:
Sure - but I have seen configuration where some devices work and some don't and it is down to the configuration being incorrect.
I would still run through my article, check your IIS settings and run the tests - you have nothing to lose and everything to gain.
If you don't want to make any changes, post a comment first and I can advise how necessary the change will be.
Failing that, just run the test on the test site and see if you get all green lights.
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

OhmitAuthor Commented:
Great then :-)
I will try next week
0
Alan HardistyCo-OwnerCommented:
No problems - here when you are ready.

Have a great weekend.

Alan
0
OhmitAuthor Commented:
Your my best friend in cyber space :-)
0
Alan HardistyCo-OwnerCommented:
Aw shucks!  You say the kindest things ; )
0
quickstartitCommented:
Are you connected to the company Wi-Fi when trying to connect to Exchange?  It won't work unless you are using your 3G connection or Wi-Fi that is external to the network.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.