wcoil
asked on
BSOD 0x0000008E
Ran a Windows repair and still getting the blue screen.
0x0000008E
USR_BSC2.sys
0x0000008E
USR_BSC2.sys
ASKER
Thanks for the responce James. I an using a PS/2 mouse and keyboard. It is right when I boot up when it is trying to load Windows. When I ran the Windows repair it is happening during Windows attempt to "install devices" on the repair install screen.
The stop error is the following:
STOP 0x0000008E (oxC0000005, 0xF698841D, 0xF7998728, 0x00000000)
USR_Bs2.sys - address F69841D base at F6975000 Date stamp 42f7d40f
Beginning dump of physical memory
memory dump complete
contact your system admin for support
The stop error is the following:
STOP 0x0000008E (oxC0000005, 0xF698841D, 0xF7998728, 0x00000000)
USR_Bs2.sys - address F69841D base at F6975000 Date stamp 42f7d40f
Beginning dump of physical memory
memory dump complete
contact your system admin for support
Do you have a modem installed on this computer? I would guess so considering the error. I would try booting into safe mode and disable the modem in device manager.
There may be a few other options, but it depends on your configuration (ie is the modem a card, or onboard).
You may even have the options to disable the modem in BIOS.
Let me know if that helps. Otherwise we will go down another router.
There may be a few other options, but it depends on your configuration (ie is the modem a card, or onboard).
You may even have the options to disable the modem in BIOS.
Let me know if that helps. Otherwise we will go down another router.
ASKER
I removed the PCI modem out and restarted the WIndows repair. Still coming up with the same error? Unable to boot to safe mode because I still have not reinstalled Windows after running the repair. That is where is is blue screening.
Thanks
Thanks
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ASKER
Issue was unfixable
Also could you give the STOP message?
USR_BSC2.sys is usually associated with a Conextant chip (modem). However, it has also been seen using some USB devices (ie. Logitech Keyboards and mice).
If you have one of those, make sure your batteries are good.