VPN won't open

I can't open a VPN connection that I created. I don't get an error message or any thing. It just hangs there. I also cannot delete VPN connections that I created, or check the properties. When trying to check the properties I get " an unknown error has occured".
EIHI-ITAsked:
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Pieter JordaanSenior Systems Administrator - Web hosting and Network Security.Commented:

You did not give an OS or VPN version?
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SysExpertCommented:
Also need client and server info.

Have you checked the Event logs ( windows ) or linux logs ?

Need lots more info ...

I hope this helps !
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EIHI-ITAuthor Commented:
It's windows XP Pro.....im not sure of the VPN client version. I did check the event logs and i couldnt find any errors related to my issue
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SysExpertCommented:
I would uninstall the client, check for malware throughly, reinstall, and then try again.

Also check the VPN client logs.

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anoopkmrCommented:
which vpn client software are u using ?
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EIHI-ITAuthor Commented:
Just the default windows client
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anoopkmrCommented:
sorry ; I thought it will be cisco vpn client
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SysExpertCommented:
1) test on a clean install of XP

2) Rebuild your TCPIP stack

From johnb6767

What I like to do on any network problem....Is to reset it ALL....

netsh int ip reset reset.log
netsh firewall reset
netsh winsock reset

Then remove ALL NIC's from the device manager..
In the Device Manager, select View>Show Hidden Devices

(If the Show Hidden devices is not presetn, do the following command from a command prompt..)


Do you have more than 1 NIC in this machine - Disable any that are not required for VPN

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EIHI-ITAuthor Commented:
The issue turned out to be two ini files that were not registered on the laptop.  It appears that it was an issue with the laptop vendor.
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