We're experiencing an issue in CRM where our users can manually select a group of leads (the result of some criteria set up in an advanced find) and add them to a marketing list in small batches, however, they get a generic error if they select the radio button to add ALL the leads at one time to the marketing list.
So I researched this and tried the following:
1) the error code hresult=0x80004005 is the code returned. This goes with error msg "There is a problem communicating with the Microsoft dynamics CRM Server" Googling that I saw that others had the same issue, but no one posted how (or if) they resolved it
2) there's a really old Kb from 3.0 about a similar issue, but we're on 4.0. all this wanted to do was run a hotfix
3)we are current all the way through Rollup 12...the issue popped up partway through working in rollup 11
4) there's an article here I found off a thread on a similar question about sockets getting overloaded. http://blogs.msdn.com/b/dgorti/archive/2005/09/18/470766.aspx
we already had these 2 registry keys set to the recommendations in the article
5) found a thread about making sure the user trying to run the request was in the right group on the machine...they are. Also was able to duplicate the error on my machine, running as sysadmin, so it isn't the groups the user belongs to.
so it is strange that you can populate a marketing list with advanced find, but only if you manually select the leads...a pain for the large lists we do. WE even tried getting it to fail in smaller batches to see if it might be bad/incomplete data causing the error, but the records we thought were problems were ok when we opened and inspected them.
Anyone seen this issue before, or have any ideas as to what might be the issue? Thanks!