Solved

Officejet 4500 in Citrix environment

Posted on 2010-08-13
4
1,383 Views
Last Modified: 2012-05-10
I am looking into getting a low cost Officejet 4500 printer from Newegg.
However it will be used in a Citrix environment.

I checked the Citrix HP printer compatibility list (here: http://support.citrix.com/servlet/KbServlet/download/10498-102-647377/Citrix%20Supported%20HP%20Printers.pdf) and it doesn't list the "Officejet 4500" but it does list HP Officejet J4500.

Does anyone know if it should still work ok for printing simple Office documents, or has anyone used this printer before and are there any other recommendations?
0
Comment
Question by:garryshape
  • 2
4 Comments
 
LVL 3

Expert Comment

by:ssparks827
ID: 33431482
I can work using the universal printer driver.  What version of Citrix and windows are you using?
0
 

Author Comment

by:garryshape
ID: 33431520
Windows Server 2008
Citrix Web Interface Management 5.2.0.36
0
 
LVL 3

Accepted Solution

by:
ssparks827 earned 250 total points
ID: 33431906
I would try it with the universal print driver within windows 2008.  We've been able to get many printers working that would couldn't with previous versions of citrix.
0
 
LVL 3

Assisted Solution

by:CadrePro1
CadrePro1 earned 250 total points
ID: 33524578
You should be fine. Both printers used the same initial drivers for the 4500 and the j4500 which is version 10.1.1.3 dated 8/8/2008. Subsequent updates even in 2010 should still be relatively the same.

Plus, don't quote me on this, but I don't think Citrix test every single printer, just series of printers or specific printers that may have had known issues in the past. Once again, just my $.02.

When in doubt, always use the UPD as a fallback
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question