?
Solved

-=Suspected Spam=- appended to start of subject line

Posted on 2010-08-13
5
Medium Priority
?
1,406 Views
Last Modified: 2012-05-10
We have a multifunction printer that sends scans to users via email.  Last week the subject line for these emails began showing  -=Suspected Spam=-.  We have Exchange 07 and Postini spam filtering but no changes have been made to either.

Any Ideas???
0
Comment
Question by:tampatechman
  • 2
  • 2
5 Comments
 
LVL 3

Expert Comment

by:ssparks827
ID: 33431476
You will need to basically whilte list the ip of that printer if it is relaying to the exchange smtp.  Postini might have sent and update and now the score is rated higher or something.  I typically whitelist all in house devices just to make sure that doesn't happen.
0
 

Author Comment

by:tampatechman
ID: 33431511
Is the format of -=Suspected Spam=- something common to Exchange 07 or Postini?
0
 
LVL 3

Expert Comment

by:ssparks827
ID: 33432152
suspected spam is from postini not exchange - exchange would put it in your junk email in outlook by default.
0
 
LVL 30

Expert Comment

by:Sudeep Sharma
ID: 33432410
Hi,

-=Suspected Spam= could only be tagged by Postini if you have some Content Filter in place on Postini which append this in headers.

To further investigate this issue I would recommend to check the headers of the email which is received by you from the Printer.

You could post it here (make sure you remove information which you identify you company or place) so that we could check what is tagging Suspected Spam to it.

Sudeep
0
 

Accepted Solution

by:
tampatechman earned 0 total points
ID: 33458385
We changed the SMTP server in the printer from the mfg to our internal exchange server and it appears to be working

thanks
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month14 days, 15 hours left to enroll

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question