tampatechman
asked on
-=Suspected Spam=- appended to start of subject line
We have a multifunction printer that sends scans to users via email. Last week the subject line for these emails began showing -=Suspected Spam=-. We have Exchange 07 and Postini spam filtering but no changes have been made to either.
Any Ideas???
Any Ideas???
You will need to basically whilte list the ip of that printer if it is relaying to the exchange smtp. Postini might have sent and update and now the score is rated higher or something. I typically whitelist all in house devices just to make sure that doesn't happen.
ASKER
Is the format of -=Suspected Spam=- something common to Exchange 07 or Postini?
suspected spam is from postini not exchange - exchange would put it in your junk email in outlook by default.
Hi,
-=Suspected Spam= could only be tagged by Postini if you have some Content Filter in place on Postini which append this in headers.
To further investigate this issue I would recommend to check the headers of the email which is received by you from the Printer.
You could post it here (make sure you remove information which you identify you company or place) so that we could check what is tagging Suspected Spam to it.
Sudeep
-=Suspected Spam= could only be tagged by Postini if you have some Content Filter in place on Postini which append this in headers.
To further investigate this issue I would recommend to check the headers of the email which is received by you from the Printer.
You could post it here (make sure you remove information which you identify you company or place) so that we could check what is tagging Suspected Spam to it.
Sudeep
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