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-=Suspected Spam=- appended to start of subject line

Posted on 2010-08-13
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1,241 Views
Last Modified: 2012-05-10
We have a multifunction printer that sends scans to users via email.  Last week the subject line for these emails began showing  -=Suspected Spam=-.  We have Exchange 07 and Postini spam filtering but no changes have been made to either.

Any Ideas???
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Question by:tampatechman
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LVL 3

Expert Comment

by:ssparks827
ID: 33431476
You will need to basically whilte list the ip of that printer if it is relaying to the exchange smtp.  Postini might have sent and update and now the score is rated higher or something.  I typically whitelist all in house devices just to make sure that doesn't happen.
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Author Comment

by:tampatechman
ID: 33431511
Is the format of -=Suspected Spam=- something common to Exchange 07 or Postini?
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LVL 3

Expert Comment

by:ssparks827
ID: 33432152
suspected spam is from postini not exchange - exchange would put it in your junk email in outlook by default.
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LVL 29

Expert Comment

by:Sudeep Sharma
ID: 33432410
Hi,

-=Suspected Spam= could only be tagged by Postini if you have some Content Filter in place on Postini which append this in headers.

To further investigate this issue I would recommend to check the headers of the email which is received by you from the Printer.

You could post it here (make sure you remove information which you identify you company or place) so that we could check what is tagging Suspected Spam to it.

Sudeep
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Accepted Solution

by:
tampatechman earned 0 total points
ID: 33458385
We changed the SMTP server in the printer from the mfg to our internal exchange server and it appears to be working

thanks
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