IrishKen
asked on
Blue Screen
Hi Folks,
I have a Dell dimension 5125 running XP media centre.
It blue screens after splash screen. But the strange thing is that I tried:
Changing the ram with no joy
Changing the Hard drive with no joy
Change the PSU with no joy
It blue screens if i try to boot in safe mode or last known good config. It even bluescreens when i try to reninstall windows (right after "windows is starting")
The bscreen message is something like:
A problem has been detected and windows has been shut down to prevent damage to you computer.
If this Is the first time you've seen this stop error screen, restart your computer. If this is your first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or unistall any anti-virus, disk defragmentation or backup utiliities. Check your hard drive configarations, and check for any udated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information
STOP 0x00000024 (0x00190203, 0x839D72A8, 0xc0000102, 0x00000000)
Any Ideas,
Ken
I have a Dell dimension 5125 running XP media centre.
It blue screens after splash screen. But the strange thing is that I tried:
Changing the ram with no joy
Changing the Hard drive with no joy
Change the PSU with no joy
It blue screens if i try to boot in safe mode or last known good config. It even bluescreens when i try to reninstall windows (right after "windows is starting")
The bscreen message is something like:
A problem has been detected and windows has been shut down to prevent damage to you computer.
If this Is the first time you've seen this stop error screen, restart your computer. If this is your first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or unistall any anti-virus, disk defragmentation or backup utiliities. Check your hard drive configarations, and check for any udated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information
STOP 0x00000024 (0x00190203, 0x839D72A8, 0xc0000102, 0x00000000)
Any Ideas,
Ken
ASKER
Hi Irathi,
Thanks for the quick reply
compatibility between old one and new what?
Ken
Thanks for the quick reply
compatibility between old one and new what?
Ken
ASKER CERTIFIED SOLUTION
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Or try to boot from WinXP install CD and get to Recovery Console. Run from there CHKDSK /f on system volume.
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/314058
ASKER
Hi Noxcho,
It happened 1st when my he tried to rip a dvd onto the computer. I dont think its hard drive related because it still blue screens when i disconnect the hard drive and boot from xp cd. It blue screens just after "windows is starting" in the install cd
It happened 1st when my he tried to rip a dvd onto the computer. I dont think its hard drive related because it still blue screens when i disconnect the hard drive and boot from xp cd. It blue screens just after "windows is starting" in the install cd
If there is no HDD detected then it will BSOD for sure. The best way to test it for you to connect absolutely blank HDD and boot from XP CD imitating Windows installation.
Still try to perform CHKDSK on your drive as suggested. You could corrupt NTFS.sys driver somehow during this ripping process.
Still try to perform CHKDSK on your drive as suggested. You could corrupt NTFS.sys driver somehow during this ripping process.
can you post the minidump ?
ASKER
Hi
I just Installed a new hard drive and got the same bsod. I then changed the cd drive just in case it was faulty but still the same bsod
download.jpg
I just Installed a new hard drive and got the same bsod. I then changed the cd drive just in case it was faulty but still the same bsod
download.jpg
SOLUTION
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Are you sure in your answer you gave me to my first question - is your HDD set to IDE compatible mode? Because if you have it truly set to IDE mode then you would not get this 7b BSOD which is correctly outlined by Ocanada - hardware incompatibility (caused by incompatibility).
0x07B could be from any number of hardware mismatch driver incompatibilities, the IDE vs SATA being a common one.
He "tried changing the hard disk" and I'm thinking "oh?! how so?" with a hard disk with what on it? Windows from a >different< system? that sure could cause 0x07B
The original hard disk was likely the 0x024, originally a different error, signalling needs it's filesystem corruption checked/fixed, or ntfs.sys (which makes filesystem possible) is itself corrupt or missing.
But, that could also be messed up because of something that happened before that, a virus or a previous BSoD crash of some other code or numerous hangs could've played a part in causing the 0x024 condition, it too may be a symptom not the original root cause.
Would be my guess. Just have to tackle each one and see.
He "tried changing the hard disk" and I'm thinking "oh?! how so?" with a hard disk with what on it? Windows from a >different< system? that sure could cause 0x07B
The original hard disk was likely the 0x024, originally a different error, signalling needs it's filesystem corruption checked/fixed, or ntfs.sys (which makes filesystem possible) is itself corrupt or missing.
But, that could also be messed up because of something that happened before that, a virus or a previous BSoD crash of some other code or numerous hangs could've played a part in causing the 0x024 condition, it too may be a symptom not the original root cause.
Would be my guess. Just have to tackle each one and see.
Try booting from the BARTpe.
i think check BARTpe or their website. there is tons of information regarding the same problem.