Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

How to configure Cisco VPN Concentrator 3005 for NCP secure client

Posted on 2010-08-13
2
Medium Priority
?
897 Views
Last Modified: 2012-06-21
I installed NCP Secure client on my windows mobile phone.  When I connect to my Cisco VPN Concentrator 3005, it says I'm connected but my transmit and recieve stay at 0, and I can't ping the address.  Any ideas on what I'm doing wrong
0
Comment
Question by:denver218
2 Comments
 
LVL 4

Accepted Solution

by:
Allvirtual earned 2000 total points
ID: 33432971
I don't think you are doing anything wrong. Probably just a minor configuration issue. Unfortunately there are so many parameters to play with. If you can successfully establish a tunnel the rest is just firewalling and layer 3 routing. Look at the log and see what networks the Cisco is sending to the client. Then compare with your client routing table.
What OS and version do you have on that phone? Do you have any firewall installed and active? Do you use Split Tunneling?
Since you use NCP client you should contact the NCP Technical Support. They are great! You can either email them "helpdesk@ncp-e.com" or even give them a call. Normally a live US engineer answers the phone or they call you back quickly. The US number is 650.316.6273 option 1. I was always 100% happy with the support they provide, Even to just trial customers. They don't differentiate if you purchased the product or just testing it for 30 days. With NCP there should never be a need to contact anyone else but their great support engineers.

Good luck.
0
 
LVL 4

Author Closing Comment

by:denver218
ID: 33448475
Thanks.  I got it working.  When configuring the profile in the NCP Configuration Manager, under Basic Settings, i had chossen Home.  I changed it to Internet and it worked.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OpenVPN is a great open source VPN server that is capable of providing quick and easy VPN access to your network on the cheap.  By default the software is configured to allow open access to your network.  But what if you want to restrict users to on…
When speed and performance are vital to revenue, companies must have complete confidence in their cloud environment.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…
Suggested Courses

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question