Win 7 upgraded, now randomly get the blue screen. Creates memory dump files.
Posted on 2010-08-13
HP DV6929nr laptop, 64 bit
I installed windows 7, (originally came with vista) then went to go to the HP drivers update page but for my OS it doesnt list win 7 drivers on the HP site. I used win 6 drivers for the few remaining drivers that were not detected by win installer and win updates. Also installed office 2010. The computer randomly gives me the blue screen and creates a "memory dump" file. This occurs randomly on three occasions: 1. when I randomly open IE. 2. when I randomly open office (outlook) 3. randomly when the computer comes out of sleep mode. When I say randomly I mean sometimes it works normally, other times it crashes.
got bluescreen error codes:
Check adequat disk space...........check newly installed hardware....
I checked for bios updates- the one installed is the latest. Any guesses if it could be due to the lack of windows 7 support, or something else? If any info is needed from the memory dump files, I will post it just tell me what to post. thanks.