Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

I need an IVR with .NET

Posted on 2010-08-13
3
Medium Priority
?
297 Views
Last Modified: 2012-06-21
I need to write my own IVR or use an existing API.  I find this VoiceShot looks pretty good, but they cost quite a bit per minute.

http://www.voiceshot.com/public/ivrpricing.asp

But I guess the alternative is to host it myself, then I need a voice card and have a capacity bottleneck where I must limit the number of concurrent inbound calls, possibly to 1.

What kinds of solutions are there to create a .NET IVR solution to get found pieces of simple input?

What kinds of pricing alternatives are there?

Thanks,
newbieweb
0
Comment
Question by:newbieweb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 22

Accepted Solution

by:
ambience earned 2000 total points
ID: 33436040
If you need just one line and VOIP based then I suppose buying a softphone like Kapanga or using an open like OpenPhone (both of these have support for VXML), would be an easy solution. As for the voice card, I'm not sure what you mean by that, a T1/E1 card or a voice modem?
Have you looked into asterisk? Its the most used soft PBX out there and you can build simple IVRs with asterisk dialplans. I believe some TTS (text to speech) is also possible,
BTW, If you are looking for a speech based IVR, then you need an ASR (automated speech recognition) engine too and those are way too costly. There are some open source too like Sphinx but Im not sure how well they work.
0
 

Author Comment

by:newbieweb
ID: 33436061
I guess a voice card would be for a T1, which supports 24 concurrent calls, which I only need 1-3 calls at the same time.

I'll look into the software you suggested.

Thanks.
0
 
LVL 22

Expert Comment

by:ambience
ID: 33436076
If you do not need speech rec then I think asterisk, YATE, freeswitch would be good options to look into.
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In my previous article (http://www.experts-exchange.com/Programming/Languages/.NET/.NET_Framework_3.x/A_4362-Serialization-in-NET-1.html) we saw the basics of serialization and how types/objects can be serialized to Binary format. In this blog we wi…
In my previous two articles we discussed Binary Serialization (http://www.experts-exchange.com/A_4362.html) and XML Serialization (http://www.experts-exchange.com/A_4425.html). In this article we will try to know more about SOAP (Simple Object Acces…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question