Solved

I need an IVR with .NET

Posted on 2010-08-13
3
283 Views
Last Modified: 2012-06-21
I need to write my own IVR or use an existing API.  I find this VoiceShot looks pretty good, but they cost quite a bit per minute.

http://www.voiceshot.com/public/ivrpricing.asp

But I guess the alternative is to host it myself, then I need a voice card and have a capacity bottleneck where I must limit the number of concurrent inbound calls, possibly to 1.

What kinds of solutions are there to create a .NET IVR solution to get found pieces of simple input?

What kinds of pricing alternatives are there?

Thanks,
newbieweb
0
Comment
Question by:newbieweb
  • 2
3 Comments
 
LVL 22

Accepted Solution

by:
ambience earned 500 total points
ID: 33436040
If you need just one line and VOIP based then I suppose buying a softphone like Kapanga or using an open like OpenPhone (both of these have support for VXML), would be an easy solution. As for the voice card, I'm not sure what you mean by that, a T1/E1 card or a voice modem?
Have you looked into asterisk? Its the most used soft PBX out there and you can build simple IVRs with asterisk dialplans. I believe some TTS (text to speech) is also possible,
BTW, If you are looking for a speech based IVR, then you need an ASR (automated speech recognition) engine too and those are way too costly. There are some open source too like Sphinx but Im not sure how well they work.
0
 

Author Comment

by:newbieweb
ID: 33436061
I guess a voice card would be for a T1, which supports 24 concurrent calls, which I only need 1-3 calls at the same time.

I'll look into the software you suggested.

Thanks.
0
 
LVL 22

Expert Comment

by:ambience
ID: 33436076
If you do not need speech rec then I think asterisk, YATE, freeswitch would be good options to look into.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Loop not working 29 48
In WPF / C# binding a local database in code behind 1 24
Angular JS Route 3 54
How to add <appSettings> to the webconfig file 2 22
In my previous article (http://www.experts-exchange.com/Programming/Languages/.NET/.NET_Framework_3.x/A_4362-Serialization-in-NET-1.html) we saw the basics of serialization and how types/objects can be serialized to Binary format. In this blog we wi…
In my previous two articles we discussed Binary Serialization (http://www.experts-exchange.com/A_4362.html) and XML Serialization (http://www.experts-exchange.com/A_4425.html). In this article we will try to know more about SOAP (Simple Object Acces…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now