When I try to access the Snap Server 110 thru the GUI manager or the Web Interface it doesn't response. The user moved data and I think she either moved the system files or deleted them causing me not to be able to access the drive.. The snap drive manager says the drive is offline and when I ping the IP address of the device it times out. Is there a utility to repair the drive? How can I reformat the drive and add the data back on the drive? Is there a utility or method I can take to retrieve the data that is still on the drive?