?
Solved

dell mini inspiron battery not recognized

Posted on 2010-08-13
4
Medium Priority
?
1,169 Views
Last Modified: 2012-05-10
I have a dell mini inspiron 9 and am getting a "battery not recognized" error.  The power light is flashing blue/orange.  When booting the system I get the "dell mini inspiron battery not recognized" message.  I then press F1 and the system continues to boot. Sometimes i get all the way into XP but shortly after that the system shuts itself off.  I checked Google about this and it seems that this is a known problem.  Most of the information mentions ubuntu but I have XP.  The information on google also mentions something about "airplane mode" but I cannot find that.  Is the battery really bad? 0r is there something else.

Thanks
0
Comment
Question by:msis2002
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 24

Assisted Solution

by:B H
B H earned 168 total points
ID: 33434972
in my experience, when this happens, the battery has a short inside of it.  you might try reseating the battery several times, or running it without the battery just using the cord (just to verify it works), maybe plug the battery in after you're in windows

if it's under warranty, dell will replace the battery for free... if not, there's always ebay or OEM from dell

0
 

Assisted Solution

by:Dommnic
Dommnic earned 168 total points
ID: 33436455
Its battery problem go and get your battery replaced.
0
 

Accepted Solution

by:
elpinolero earned 164 total points
ID: 33446711
I've had a similar issue with my latitude laptop. You should contact Dell support if your laptop is still under warranty as they only provide support/replacements on batteries up to one year after the initial purchase date.
0
 

Author Closing Comment

by:msis2002
ID: 33478252
As you have all recommended, I contacted Dell and they sent me a new battery.  However, I had to go through the usual tech support song and dance and they are telling me that the motherboard needs to be replaced as well.  (I'm not sure that's true though). Thanks to you all.
0

Featured Post

Ransomware Attacks Keeping You Up at Night?

Will your organization be ransomware's next victim?  The good news is that these attacks are predicable and therefore preventable. Learn more about how you can  stop a ransomware attacks before encryption takes place with our Ransomware Prevention Kit!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question