Solved

Silverlight 4001 error

Posted on 2010-08-13
7
1,336 Views
Last Modified: 2013-11-29
Player will load but reports error 4001 "could not open media file"

This only happens on PC running Win7 64-bit with IE 8 32-bit

I can launch the wmv directly from the path..say...http://www.mydomain.com/silverlightvideos/alpha.wmv

But silverlight gives the above error...

....please help
0
Comment
Question by:BigBadWolf_000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 33437196
Is the source URL valid?
Can you post the Website link?
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 33437220
http://www.mydomain.com/silverlightvideos/alpha.wmv

get the error :
404
Page not Found
You will be redirected to the home page momentarily
0
 
LVL 14

Author Comment

by:BigBadWolf_000
ID: 33437325
That was just an example. Problem is not with the site or link....I can view the video through Silverlight ok in Windows XP and other Windows 7 64-bit (with IE8 32-bit) PCs.
Its just this one PC with Win7-64..However it works if I disable UAC.
But on the other PCs it works with UAC enabled

I have Zonealarm installed on the PC with the problem, but when I disable ZA it still wont work. I will try uninsatiing ZA and see i it helps
0
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

 
LVL 19

Accepted Solution

by:
*** Hopeleonie *** earned 500 total points
ID: 33437347
Yes maybe Zonealarm.
When you still have problems reset the IE (or Browser) settings.

Had the same issue ones.

Good luck
Leonie
0
 
LVL 14

Author Comment

by:BigBadWolf_000
ID: 33437494
Uninstalled ZA. Problem still exists. But when I disable UAC then it will play. I think its an issue to where it caches the file and UAC does not give it access since I have moved several data and cache folders to another drive. I guess for now I will work with it with UAC disabled and ZA Enabled :)

Thanks for your response.
0
 
LVL 14

Author Closing Comment

by:BigBadWolf_000
ID: 33437533
I dont believe this can be resolved without me putting all Windows data/cache/temp settings back to their default locations. I am awarding Leonie points cause I feel resetting IE settings to default is part of the Windows reset.
0
 
LVL 19

Expert Comment

by:*** Hopeleonie ***
ID: 33437549
Thanks BigBadWolf_000
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
The purpose of this video is to demonstrate how to set up basic WordPress SEO. This will be demonstrated using a Windows 8 PC. The plugin used will be WordPress SEO by Yoast. Go to your WordPress login page. This will look like the following: myw…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question