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So, like McExp you need to make sure your MX record is pointing to the correct IP. 
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So, like McExp you need to make sure your MX record is pointing to the correct IP.

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In your control panel, what changes did you make to 'example.com', was it just an 'A' record or others in addition? 
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In your control panel, what changes did you make to 'example.com', was it just an 'A' record or others in addition?

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<div class="content wysiwyg-content">
hi - i am having problems with my domain email since changing dns settings in control panel.<br />
<br />
i have changed advanced dns so that example.com points to an IP (third party server and host of my website)<br />
<br />
and <a href="http://www.example.com" rel="ugc">www.example.com</a>&nbsp;points to the same IP as above<br />
<br />
i want the email to be received and hosted on my server <br />
<br />
mail.example.com points to my server IP address <br />
<br />
the objective website hosted by another server<br />
<br />
email to my domain my server<br />
<br />
hope this makes sense?<br />
<br />
thanks
</div>
</div>


hi - i am having problems with my domain email since changing dns settings in control panel.

i have changed advanced dns so that example.com points to an IP (third party server and host of my website)

and www.example.com points to the same IP as above

i want the email to be received and hosted on my server 

mail.example.com points to my server IP address 

the objective website hosted by another server

email to my domain my server

hope this makes sense?

thanks

advanced dns settings in control panel

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.