Solved

PC is slow and sluggish despite specs

Posted on 2010-08-14
6
790 Views
Last Modified: 2013-11-29
OK first off, I'm no pc novice at all, but this has got me stumped.

I previously was running my pc with 32bit win 7 pro - no issues.  I did something really stupid, in that I downloaded a file from the net, didn't virus scan it at all and of course, it was ripe with 3 major viruses.
Long story short, rebuild of OS was required.  So rather than fix everything I chose to wipe completely and start fresh with 64bit system.  Easy enough since I keep data and OS on separate drives etc....
Also, I can confirm no virus infection of data drives - so virus is not the issue here.

So here's the spec of the newly rebuilt system
CPU - Intel i7 965 3.x Ghz processor
Ram - 6GB DDR3 Corsair (high end version with the heat sinks and bells and whistles)
ram tests good on a 48 hour memtest run
Video - Nvidia geforce 260 PCI-e with up to date driver 258.xx
OS - Win 7 Pro 64Bit
HD 1 - OS drive c:\ (Ridata solid state drive - 64GB)
HD 2 - Data/Apps - 1TB WesternDigital Caviar Black
HD 2 - Data - 1TB WesternDigital Caviar Black
NIC 1&2 - Marvell Yukon PCI-e gigabit nics (88E056)
Broadband speeds testing at 34.6 mbit down and 6.9mbits up to local servers
18.12 down and 6 up across the country

currently the machine has no firewall (other than windows), no AV, no malware etc.. other than windows OS default stuff.  It's fresh out of the box.

Only apps that have been installed since OS are
MS Office 2010 (outlook, word, excel only with the optional stuff kept to a minimum)
Firefox 3.6.8
Download Accelerator Premium 9.4.1.1
Winrar 64bit
Itunes
Xobni add in for email

right after OS was installed I ran a chkdsk and then defrag (using auslogics) - no significant fragmentation, but I defraged anyway.

Windows experience index shows 5.9 (lowest score was the hard drives, all other tests gave scores in 7 to 7.6 range


But the machine is experiencing slowness and sluggish behavior for even the simplest tasks.  For example deleting a 1mb file took 48 seconds, emptying the trash took almost a minute.  Opening my E:\ drive up (HD 2) and displaying the contents seems to take several minutes.  Starting the browser takes several seconds, then it will stop responding for a few minutes, then come back, and work fine for a while then stop.  There is no rhyme or reason to it.  It's all very random.

There are no issues with high CPU usage, no processes grabbing tons of memory.  It's like the machine is a newborn baby trying to feel its way around and just can't get it together. I am almost ready to scrap and go back to 32bit.  I just don't know what to check.  

Any ideas?

Again - it's not viruses - CPU is next to 0% - tons of memory is available, page file is using less than 1GB  The only thing I do notice when it slows down is solid HD light, BUT it slows down some times without HD activity occurring.
0
Comment
Question by:dspent
6 Comments
 
LVL 6

Expert Comment

by:che6ausc
ID: 33436080
Do a hard drive diagnostic: http://www.tacktech.com/display.cfm?ttid=287
0
 
LVL 7

Expert Comment

by:harryhelp
ID: 33436135
I'd suggest trying the memory (RAM) diagnostic tool - http://www.bleepingcomputer.com/tutorials/tutorial146.html

If that succeeds, the hard drive diagnostic (as che6ausc said) should be done too.
0
 
LVL 1

Author Comment

by:dspent
ID: 33437402
ran both, nothing bad to speak of.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 22

Expert Comment

by:senad
ID: 33438605
get rid of Xobni ....
0
 
LVL 22

Expert Comment

by:senad
ID: 33438619
useless crap....it wouldn't even work under 2007 properly...
outlook 2010 is all you need ..
xobni... .selling fog....
0
 
LVL 1

Accepted Solution

by:
dspent earned 0 total points
ID: 33443184
I don't believe that I asked for your opinion on my software choices.  Since you don't have anything useful to add, please don't attempt to comment.  Besides Xobni worked fine under 2007 and 2010 and is actually an excellent application.  Beats Outlook's default search by leaps and bounds.  Also, it is definitely not what was making the system work so weird..


I have figured out the issue on my own.  In case anyone ever reads this and wants to know what the problem was...  

As I stated in the post, I was previously running win 7 32Bit OS.  Got a nasty virus due to my own admitted stupidity.  Ended up reinstalling the OS.  During the install I chose to let windows do a clean install over the original, which of course gave me a c:\ drive with a new windows folder and other OS folders.  It also left some data intact on C:\ and created a windows.old folder with old program files, user profile and other data.  My d:\ and e:\ drives were left untouched.  This means that the security on those folders is now in sort of state of flux.  Windows will let me access them but not without prompting me with a UAC prompt in some cases and/or not without taking several seconds to read the folder/file information before it proceeds.  It's almost like an over active realtime virus protection on a very slow or old computer.

The resolution was actually quite simple.  I ran newsid on the system to generate a new security identifier and after that, all the UAC prompts, HD activity and slowness is gone.  
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question