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Laptop freezes during bootup Disk Check countdown at 1 second

Posted on 2010-08-14
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Last Modified: 2013-11-17
I have a Dell Studio 1737 running Windows 7 64-bit, and the problem I'm having started off very occasionally and is growing more and more frequent.

If I reboot or turn on the laptop (as opposed to having it in standby or sleep mode), It will occasionally (now more often than not) go to the Windows start-up screen then will go into the command line mode with the message:
----------------------------------------------------------------------------------
Checking File system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
To skip disk checking, press any key within 1 second(s).
-----------------------------------------------------------------------------------
If I don't press any keys it will freeze at that message at 1 second, and the only way to get out of it is unplug the AC power adapter and remove the battery.

If I DO press a key, about half the time it will continue on as normal and open into Windows. The other half of the time, it will again freeze at 1 second and I'll have to remove the battery and try again.  It doesn't matter which key I press or how many times I press it.

I'm guessing it could be the hard drive going bad, although no other symptoms occur besides this one.  Or the other possibility is that it is a bug or some anomaly with this particular laptop.

Is there another way I can check if it's the hard drive going bad besides using the "Disk Check" (which won't run)?

Any suggestions are most appreciated!
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Question by:Leee211
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10 Comments
 
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Expert Comment

by:TheMak
ID: 33437718
Please have a look in Event Viewer logs and you will get lots of information about the disk going bad or what ever.
And also you can try HDD smart check in bios to see your HDD health.

Regards,
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Accepted Solution

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str82no1 earned 250 total points
ID: 33437720
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Expert Comment

by:mikerigel
ID: 33437739
Have you looked here: http://support.dell.com/support/edocs/SYSTEMS/1735/en/SM/index.htm

Can you pull the drive and use a usb adapter to connect it to another pc and do the scan?

Are all drivers up to date?  Is firmware up to date?  Have you looked here: http://support.dell.com/support/DPP/Index.aspx?c=us&cs=19&l=en&s=dhs&~ck=mn&SystemID=studio1737
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Author Comment

by:Leee211
ID: 33437783
Thanks guys, wow so many answers, so quickly.  I'll check out everything you all suggested and get back to you if I find anything that helps.  Thanks again for your quick responses!
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Author Comment

by:Leee211
ID: 33438000
Okay, I looked into all of your suggestions and tried the ones that were possible for me to do.
The thing that worked was str82no1's 2nd link which suggests using "chkntfs /x c:" at the command prompt, this in turn will add a /k:C* command to that specific registry line.  And I won't reprint the registry lines and commands, you can see for yourself what it does in the link.   BTW, your first link's suggestion of adding "OODBS" to that same registry file did NOT work, the /k:C* switch was the one that worked for me.

I also checked the Event Viewer logs and I must admit I really don't know exactly what to look for, there is a LOT of stuff!   I looked at the only "Critical" event and that was just me taking the battery out each time, listed as a incomplete or irregular shut-down (or something like that). I couldn't find anything that pointed to a bad hard drive, but again, I might not be looking in the right place.

Okay, so now I have a laptop that boots up correctly every time.  And I'm inclined to give str82no1 the points, but the one concern that I have (that I think is really worth mentioning) is what if I really do need to do a Disk Check and it just keeps freezing if I try and do it?
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LVL 1

Author Comment

by:Leee211
ID: 33438054
Well, it's me again.  I just re-read my last post and felt that even though my last question was relevant, it might be considered a separate question and seem unfair that I'm waiting to award any points and close out the original problem. So, I'll just reward str82no1 the points and give a big thank you to TheMak and mikerigel for your suggestions.  
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Expert Comment

by:str82no1
ID: 33438069
I was looking up for a solution to this problem, and I found a question on EE. Here is the link to it:

http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20990069.html

It should also work for Windows 7 when booting with a Windows XP CD. Hope it helps ;)
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Author Closing Comment

by:Leee211
ID: 33438074
It's so hard to know how to answer these questions, I gave a "partially" because the correct answer was a link (among several links) that contained the right answer.  But I gave you an A.  I hope that's fair.
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Author Comment

by:Leee211
ID: 33438091
str82no1:  Thanks for that link on Alternative Chkdsk applications.  That answered the second part of my problem.  Thanks again for your quick responses!  Much appreciated.
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Expert Comment

by:str82no1
ID: 33438120
I'm glad I could help ;). Thank you for the points.
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