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Adobe Reader Windows 7 - An Internal Error has occurred

Posted on 2010-08-14
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Last Modified: 2012-05-10
Have just installed Windows 7 on a newly built PC.  Have joined PC to our domain.  End user is in Administrators group of both the local machine AND when logged onto the domain.  Have downloaded and installed the only version (9.3.3) of Adobe Reader available for Windows 7.  

Setup and installation seems to take place with no errors.  However, when logged into the domain, when the end user clicks on the Adobe 9 icon, a popup appears that states, "An internal error occurred."  That's it - Click on OK and you're returned to the desktop.

When logged into the machine itself (bypassing the domain), the setup and installation takes place in exactly the same manner.  However, when logged into the machine, Adobe 9 opens and runs with no problem.  

Would seem to be a security issue except that domain end user has administrative rights as explained above.

Please Advise.
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Question by:baleman2
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2 Comments
 
LVL 6

Accepted Solution

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Ituser earned 500 total points
ID: 33438093
You might want to look this over.
http://www.experts-exchange.com/Software/Office_Productivity/Q_24176420.html

Regards


Ituser
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Expert Comment

by:tapozsl
ID: 33462004
Just uninstall and reinstall the adobe reader and restart your system once.
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