?
Solved

Adobe Reader Windows 7 - An Internal Error has occurred

Posted on 2010-08-14
2
Medium Priority
?
2,801 Views
Last Modified: 2012-05-10
Have just installed Windows 7 on a newly built PC.  Have joined PC to our domain.  End user is in Administrators group of both the local machine AND when logged onto the domain.  Have downloaded and installed the only version (9.3.3) of Adobe Reader available for Windows 7.  

Setup and installation seems to take place with no errors.  However, when logged into the domain, when the end user clicks on the Adobe 9 icon, a popup appears that states, "An internal error occurred."  That's it - Click on OK and you're returned to the desktop.

When logged into the machine itself (bypassing the domain), the setup and installation takes place in exactly the same manner.  However, when logged into the machine, Adobe 9 opens and runs with no problem.  

Would seem to be a security issue except that domain end user has administrative rights as explained above.

Please Advise.
0
Comment
Question by:baleman2
2 Comments
 
LVL 6

Accepted Solution

by:
Ituser earned 2000 total points
ID: 33438093
You might want to look this over.
http://www.experts-exchange.com/Software/Office_Productivity/Q_24176420.html

Regards


Ituser
0
 

Expert Comment

by:tapozsl
ID: 33462004
Just uninstall and reinstall the adobe reader and restart your system once.
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Assume you have an outside contractor who comes in seasonally or once a week to do some work in your office, but you only want to give him access to the programs and files he needs and keep all other documents and programs private. Can you do this o…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses
Course of the Month8 days, 11 hours left to enroll

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question