Solved

Adobe Reader Windows 7 - An Internal Error has occurred

Posted on 2010-08-14
2
2,714 Views
Last Modified: 2012-05-10
Have just installed Windows 7 on a newly built PC.  Have joined PC to our domain.  End user is in Administrators group of both the local machine AND when logged onto the domain.  Have downloaded and installed the only version (9.3.3) of Adobe Reader available for Windows 7.  

Setup and installation seems to take place with no errors.  However, when logged into the domain, when the end user clicks on the Adobe 9 icon, a popup appears that states, "An internal error occurred."  That's it - Click on OK and you're returned to the desktop.

When logged into the machine itself (bypassing the domain), the setup and installation takes place in exactly the same manner.  However, when logged into the machine, Adobe 9 opens and runs with no problem.  

Would seem to be a security issue except that domain end user has administrative rights as explained above.

Please Advise.
0
Comment
Question by:baleman2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 6

Accepted Solution

by:
Ituser earned 500 total points
ID: 33438093
You might want to look this over.
http://www.experts-exchange.com/Software/Office_Productivity/Q_24176420.html

Regards


Ituser
0
 

Expert Comment

by:tapozsl
ID: 33462004
Just uninstall and reinstall the adobe reader and restart your system once.
0

Featured Post

10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question