pawanopensource
asked on
Predective dialer for call centre
hi one of my client is a call centre, having 500 agents, can u plz suggest me which predective dialer will be best, which can work fine with big call centre.client is not impressed with vicidial
thx
thx
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ASKER
so i have to purchase dialer from above link.
Yes, if you like or you can contact a reseller. You can always ask for a demo before purchasing.
Edited by WaM
Edited by WaM
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ASKER
thx dr damnit,
is gnudialer good, have u ever tried gnudialer ?
thx
is gnudialer good, have u ever tried gnudialer ?
thx
It seems to be. I have worked with several threads here in EE and it appears to be pretty good. I have not worked with it persoanlly, but it's worth setting up for proof of concept.
With 500 users and a pure open source solution, you need to do proof of concept anyway...
With 500 users and a pure open source solution, you need to do proof of concept anyway...
ASKER
dr damnit,
i didnt get it what u want 2 say
i didnt get it what u want 2 say
Proof of concept means you should build a test system to make sure your implementation works before you roll it out.
ASKER