Have 6 users working perfectly fine using BES 4.1. Have an extra CAL so I tried to add another user. Under the User's tab I can see the new user but it appears to be stuck at "Initializing" for the past 24 hours. What can I do to get this user working? The user is about 5 driving hours away and I was hoping to set up an activation password so the user can Enterprise activate remotely.