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Windows Meida Player 100% CPU on only one mp3

Posted on 2010-08-15
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Last Modified: 2013-12-07
I purchased and donwloaded an MP3 from Amazon. The first time I played it with Windows Media Player (WMP) it was fine. The second time, however, CPU usage went to 100% and stayed there. The file plays fine with other players (QuickTime and Real Player) and even with WMP on another computer. Only this one file gives the problem on this one computer, running Window XP SP3. All other MPS2 and audio files play OK. I first tried deleting the WMP database - with no improvement. I then completely uninstalled Windows Media Player, deleted all the associated files, but not the original music, restarted the computer and reinstalled WMP. Still the same result. Lastly I converted the MP3 to both .WAV and .WMA formats, and when I tried to play them with WMP I got the same 100% CPU usage. It so thoroughly uses up all the CPU that I have trouble even opening Task Manager. I am really puzzled. Any ideas?
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Question by:jamccomb
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9 Comments
 
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Expert Comment

by:fredshovel
ID: 33441992
Is that the only file that has this problem on WMP?
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Expert Comment

by:Merete
ID: 33442212
Which version of WMP, possible causes DRM, the lisense on this system has not been updated migrated correctly, may causes wmp to look for updates possibly via the internet
The version of WMP you have is outdated.
Windows Media Personal License
http://www.microsoft.com/windows/windowsmedia/forpros/drm/pluwiz.aspx
Open your task manger and note which program is hogging the CPU.
Windows Explorer?
Internet Explorer?
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Expert Comment

by:Merete
ID: 33442232
TEST, play the mp3 in a different player VLC or winamp
is this file 6 channel Dolby Digital or something?
Just thinking about your comment here>>All other MPS2 and audio files play OK.
Is that correct?

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Author Comment

by:jamccomb
ID: 33443166
Yes - this is the only audio file that I have looked at so far with the problem. At least another 20+ play OK on WMP with minimual CPU ~ 10-12%. That is what is really so puzzling.
 
It is a plain vanilla mp3 without any DRM. It is WMP 11 running on Windows XP Professional. When I finally get to the Task Manager it is wmplayer.exe which is hogging all the CPU.

And the file that causes all the problems with WMP plays OK with QuickTime and Real Player on the same computer. The same file also plays OK with WMP 11 on another computer running Windows Vista.

I am not doing any sharing of these media files.
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by:Merete
ID: 33443991
Hi could you respond here>All other MPS2 and audio files play OK.
Is that correct?
what is mps2??
http://www.emotiva.com/mps2.shtm
I ahve never heard of an audio file in this format or name??
so at this point it must be the contents of this mp3, like maybe it's using ac3 codec
to find out drop it onto gspot it will provide what codecs is used in the audio.Then you will see red or green line if the codecs are installed.
If it's using some special codec WMP may attemp to look it up hense the 100 % cpu usage since it's not sure what to do kind of hangs..
If the file was taken from a dvd,
http://www.videohelp.com/tools/GSpot
You may jusy need ffdshow or some codec so windows mp will play it nicely, it's related audio.
If it's only this one mp3 rules out all sorts of other things wih WMP itself

Where is this file located? On a mapped drive or network/ USB device on your HDD?
not from itunes?
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by:Merete
ID: 33444050
see if this can assist, suggestion is to remove any extraneous plugins like "What I'm Listening To" (MSN plugin), also disable visualisations.
http://forums.whirlpool.net.au/forum-replies-archive.cfm/615682.html
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by:jschristian44
ID: 33460885
probably the way the file was encoded.  just get a different file.
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jamccomb earned 0 total points
ID: 33461583
Two things - in my original post I mistakenly called some files MP2 - clearly I hit the wrong key when what I wanted was MP3.

I seem to have solved the problem. For some reason the SRS WOW effects were  turned on, but only for this one file. Turning it off while the file was playing reduced the CPU usage to a workable %. One of the things I tried was to completely unintall Windows Media Player and then reinstall it. During this process I deleted all the Windows Media Files in AppData, plus alll the related registry entries. I then restarted the computer before reinstalling. Along with deleting the WMP database I thought this should have eliminated any place that SRS WOW settings might be might be stored.

Does anyone know if these effects are specific to each file and if so where this information is stored?

Thank you for all your suggestions.

John
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Expert Comment

by:jschristian44
ID: 33461632
ah i never thought about that.  it could be that this file was encoded in a full 320 kbps as well.  and the others might be only 128 or something.  but yeah, right click on the file and choose properties.  you should have all your information right in there.  as for the wow effects, all you should need to do is turn them off inside the player and then close it, it should save it for next time.  either that, or just use winamp, i think it has better sound anyways.
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