Solved

Exchange 2003 Backup

Posted on 2010-08-15
6
440 Views
Last Modified: 2012-05-10
Hi,

I have a windows 2008 server with Backup Exec 2010 instsalled.  I am trying to backcup Exchange 2003 (Windows 2003 Server)  but am getting an error message once it attempts to do the backup.  The error is as follows:

Cannot log on to MAPI with the specified credentials.  Review the resource credentials for the job and run the job again.  Error code: E00002FE

All updates have been installed on the backup server but still getting this error.

Thanks
J
0
Comment
Question by:minniejp
6 Comments
 
LVL 3

Expert Comment

by:GurdeepJohal
ID: 33439808
0
 
LVL 6

Expert Comment

by:Razi_Ahmed
ID: 33439829
0
 

Author Comment

by:minniejp
ID: 33440077
Hi All,

I have tried all of these.  I have only selected Exchange information store to be backed up so its the only one on my list.  Its an Exchange 2003 server, so some in these docs don't apply.  What permissions should the account which is being used have to backup exchange?

Thanks
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 17

Expert Comment

by:aoakeley
ID: 33440106
This is a bit of a "brute force" solution, but I am pretty sure it should work.
1. uninstall backupexec
2. reboot
3. re-install backupexec. when it asks you for a user/password to run as specify an account that DOES NOT exist (eg backupexec_servername).
 - backupexec will then create the account and give it all the required permissions
4. reboot

Andy
0
 
LVL 6

Accepted Solution

by:
bahige earned 500 total points
ID: 33440709
What happens when you test the credentials for the Exchange information store?  What credentials are you using to access Exchange?

You will need to manage full exchange permissions and setup an account that has full accesss in order to back exchange up.  I would test the credentials you are using.

These two articles may help.
http://seer.entsupport.symantec.com/docs/288777.htm

http://seer.support.veritas.com/docs/254246.htm
0
 

Author Comment

by:minniejp
ID: 33442117
Aoakeley, unfortunately a uninstall'/reinstall didn't work.  I followed the instructions within the second article on Bahige post and changed the services to use the backup account I had created and its working now.

Thanks for the post Bahige.

J
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question