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Cannot use Print Screen in Citrix session

Posted on 2010-08-15
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Last Modified: 2012-05-10
Hello there,

We have a Citrix XenApp 4.5 farm on windows 2003 farm.How can I enable print screen feature for users connecting to a Full desktop published app.
Is Print screen disabled by default?
OR is there is any way we can enable in access management console or in registry.
Please advise.
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Question by:goprasad
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pkk634 earned 500 total points
ID: 33440916
goasad -

I'm not sure what client you are using, below is a link that will assist you with allowing print screens and Citrix.  Essentially, the Appsrv.ini needs to be updated with AlwaysSendPrintScreen=On under WFCLIENT.  The clients will need start a new session for this to work.

http://support.citrix.com/article/CTX103369

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