We are looking to move hundreds of users to a virtual desktop scenario. We have not decided on VMWare or Citrix or Windows yet, simply because the information is confusing and conflicting.
We would probably implement thin terminals/clients after the warranties ran out on all our desktops. This implementation could be for anywhere from 100 to 800 desktops.
The primary reasons for virtualizing are:
- simplify upgrades, troubleshooting, and helpdesk tickets for clients in hundreds of remote offices.
- more reliable backups of remote PC data
- we need to upgrade from XP to Windows 7
- we want to upgrade from Office 2003 to Office 2010
- easier access to centralized files currently on file server
- faster deployment for new users (weeks to hours because of build/image times of normal desktops)
Identifide possible problems:
- consumer-grade cable modem and DSL connections are remote locations (speed issues)
- storage needs (cost)
- disaster recovery issues (all data becomes centralized)
- it might not make sense to do a thin client for laptop users
I'd appreciate any thoughts on a VDI direction or Pano Logic? There are a number of users who already use our terminal service machine to access some network files, but performance is slow.
If I can solve local desktop management, upgrade, and provisioning issues some other way, I'd be interested in that as well. Price aside, I'm trying to figure out what makes the most sense for us for the next 5-10 years.