trixbox queue auto logout

Posted on 2010-08-15
Medium Priority
Last Modified: 2013-11-12
I have one queue in trixbox. Agents are not logging out everynight and so in the morning, there phones are still in the queue and aere ringing.  How did I logout everyone out of the queue at 7:00pm.
Question by:jjohnson502
  • 2
LVL 32

Expert Comment

ID: 33441453
Super easiest solution? Run a cron job that executes:
asterisk -rx "restart when convenient"

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Author Comment

ID: 33441531
how can i run the cron job and where do i put this. im not very good with tribox
LVL 32

Accepted Solution

DrDamnit earned 2000 total points
ID: 33441571
1. Using this guide, make sure you have Trixbox setup so that you can SSH into the box: http://www.sureteq.com/asterisk/trixboxv1.2.htm#5.0_-_General_Trixbox_Setup/Security_

You may need to start at the top of the document and work you way down to that section if there are parts / pieces of it that don't work.

2. Log into the box using putty (http://www.chiark.greenend.org.uk/~sgtatham/putty/) and the admin username and password.

3. type: sudo nano /etc/crontab

4. Use the arrow keys to move down to the second to last line, and enter the command as pictured in the screenshot below.

5. Press CTRL-X, and save changes when prompted.

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