Why intermittent Internet activity with modem/router setup
Posted on 2010-08-15
I have broadband cable internet with Comcast via a Linksys Cable Modem and a Linksysy E2000 router.
Problem: 2-3 times an hour my internet activity goes out for several minutes. One desktop is connected to the router via ethernet and 1 laptop is connected to router via wireless. When the internet connection returns (usually a few minutes) the speed is excellent. If I try to bypass the router (plug the PC directly into the Cable modem) I am unable to get an Internet connection even when the Internet connection is back up.
Comcast has been out and provided a new splitter and a new line from the telephone pole to my house. Comcast will come back out, but I am wondering what troubleshooting steps I can take prior to there arrival. Also, what tool can I buy to measure the speed of my connection where the internet comes into the house and the splitter starts..