2007 outlook calender crash
One of my user on Windows 7 prof Platform with Ms office 2007 having issue outlook calendar.
When ever he try to access the calendar the entire outlook will crash. Due to this issue I had delete his profile from the machine & recreated then it works for three days after that it again started crashing now.
When ever he try to access the calendar the entire outlook will crash. Due to this issue I had delete his profile from the machine & recreated then it works for three days after that it again started crashing now.
ASKER
i had done with Repair. No hope on it. Diagnostics shows clean
recenly i had recreated his profile so it is on new OST.
recenly i had recreated his profile so it is on new OST.
Exchange or standalone?
ASKER
Exchange. I can able to access calender on web access with out any issues.
did u installed latest service packs of office 2007?
ASKER
yes..
ASKER
i even tried outlook \cleanviews . No positive result.
Does it do it in safe mode?
http://help.lockergnome.com/office/Outlook-2007-crashes-click--ftopict948923.html
Scroll down to 1/24/2009
Also try to replicate in non-cached mode.
Scroll down to 1/24/2009
Also try to replicate in non-cached mode.
ASKER
will it be same on win 7 machine.!
they had given advice on Xp platform.
they had given advice on Xp platform.
Yes - it should be the same on a Win 7 machine because the steps taken are within Outlook itself.
ASKER
Tried. No hope.
still the same.!
still the same.!
ASKER
issue got resolved:
it was his old email PST file which creating problem. when i removed that PST. it works perfect.
it was his old email PST file which creating problem. when i removed that PST. it works perfect.
ASKER CERTIFIED SOLUTION
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Under the HELP menu item first check for updates, then run the office diagnostics.
If that doesn't help you may need to recreate the .pst file