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2007 outlook calender crash

Posted on 2010-08-15
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Last Modified: 2012-08-13
One of my user on  Windows 7 prof Platform with Ms office 2007 having issue outlook calendar.

When ever he try to access the calendar the entire outlook will crash. Due to this issue I had delete his profile from the machine & recreated then it works for three days after that it again started crashing now.



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Question by:samithsukumar
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Expert Comment

by:mingano
ID: 33443452
Repair the Office installation.

Under the HELP menu item first check for updates, then run the office diagnostics.

If that doesn't help you may need to recreate the .pst file
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by:samithsukumar
ID: 33443467
i had done with Repair. No hope on it. Diagnostics shows clean
recenly i had recreated his profile so it is on new OST.
 
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Expert Comment

by:mingano
ID: 33443480
Exchange or standalone?
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Author Comment

by:samithsukumar
ID: 33443508
Exchange.   I can  able to access calender on web access  with out any issues.
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Expert Comment

by:BnuJose
ID: 33443522
did u installed latest service packs of office 2007?
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Author Comment

by:samithsukumar
ID: 33443535
yes..
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Author Comment

by:samithsukumar
ID: 33443540
i even tried outlook \cleanviews . No positive result.
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Expert Comment

by:mingano
ID: 33443546
Does it do it in safe mode?
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Expert Comment

by:mingano
ID: 33443560
http://help.lockergnome.com/office/Outlook-2007-crashes-click--ftopict948923.html

Scroll down to 1/24/2009

Also try to replicate in non-cached mode.
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Author Comment

by:samithsukumar
ID: 33443598
will it be same on win 7 machine.!
they had given advice on Xp platform.
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Expert Comment

by:mingano
ID: 33443612
Yes - it should be the same on a Win 7 machine because the steps taken are within Outlook itself.
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Author Comment

by:samithsukumar
ID: 33451759
Tried. No hope.
still the same.!
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Author Comment

by:samithsukumar
ID: 33710932
issue got resolved:
it was his old email PST file which creating problem. when i removed that PST. it works perfect.
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