Solved

How to remove my domain from Blacklist

Posted on 2010-08-16
5
1,099 Views
Last Modified: 2012-05-10
Dear Experts,

Suddenly i couldn't send e-mails to some of my customers and suppliers and i get undeliverable with different reasons some blacklist some as below:

There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <dc.Eltek.local #5.5.0 smtp;554 Service unavailable; [77.42.154.14] DNSBL blocked, reason:1280655905 http://www.njabl.org>

or

            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <dc.Eltek.local #5.5.0 smtp;550-5.7.1 [77.42.154.14 1] Our system has detected an unusual rate of>


I checked on mxtoolbox http://www.mxtoolbox.com/SuperTool.aspx?action=mx:eltek.com.lb and i see that my domain is blacliksted however we are a small company with 10 e-mails and we do not send any spam!!!

How could fix that problem? maybe it is something i should do in my organixation? I have DC/Exchange server and Sharepoint server.

Appreciate the help
Rima
0
Comment
Question by:Reamz
5 Comments
 
LVL 6

Expert Comment

by:Razi_Ahmed
ID: 33445153
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 33445154
0
 
LVL 2

Expert Comment

by:sat444
ID: 33445166
based on the mxtoolbox search - what list are you on?
There should be some links to contact the list and there site
usually explains why you are on and how to get off.
0
 
LVL 9

Expert Comment

by:djpazza
ID: 33446239
Go to their removal page and following the instructions

http://www.njabl.org/remove.html
0
 
LVL 7

Accepted Solution

by:
jamie_gillespie earned 500 total points
ID: 33479255
http://www.njabl.org/remove.html

When putting in your IP you may need to give some information. If you have been blocked because SPAM has been coming from your address just state that your equipment has been cleaned and the issues have been resolved.

Try and make sure your systems are not sending out SPAM to prevent future problems.
0

Featured Post

Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

Join & Write a Comment

Suggested Solutions

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now