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Exchange 2010, OWA, Options doesn't work for 1 user

Posted on 2010-08-16
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Last Modified: 2012-05-10
I have 1 user (works for everyone else) that gets

You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again.

The 2 fixes i've found in my searches are to delete and re-create the ECP, did that, didn't help.  The other was to verify the user had MyOptionsPage role, and he does.  

I am an Exchange Admin and can open any mailbox, and any other user click options fine, but with his mailbox I also get the same error.  Ideas ?
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Question by:usmmsupport
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6 Comments
 
LVL 33

Expert Comment

by:Busbar
ID: 33445299
did you check and made sure that allow inheritable permissions is selected for the user account
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LVL 32

Expert Comment

by:endital1097
ID: 33445343
if you migrated the mailbox from an older version of exchange you may need to run the following

Set-Mailbox user -ApplyMandatoryProperties
0
 

Author Comment

by:usmmsupport
ID: 33445346
It's not a user account issue.  Like I mentioned, I can't open Options if I open his mailbox via OWA either (i have full control of all mailboxes and can open Options on any other mailbox fine).  
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LVL 53

Accepted Solution

by:
Will Szymkowski earned 2000 total points
ID: 33445380
Take a look in the Event Viewer and see if there are any events that might lead to a more specific message. Try the following command...
Get-Mailbox {username} | Set-Mailbox –RoleAssignmentPolicy “Default Role Assignment Policy”

Also, have you tried to detach and re-attach your mailbox. Does this issue go away?
0
 

Author Comment

by:usmmsupport
ID: 33445396
Get-Mailbox {username} | Set-Mailbox –RoleAssignmentPolicy “Default Role Assignment Policy”

Worked !  Thank you very much !
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 33445406
Glad to help ;-)
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