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Terminal Server Licensing certificates on server are corrupt.

Good morning.

We need to repair terminal server licensing.  We started receiving this message on our domain controller (server 2003) without any apparent end user problems as of yet.  Please direct me to the best procedure for repair.  We are running two dedicated terminsal servers at site (server 2003)

Thank you.

Event Type:      Warning
Event Source:      TermServLicensing
Event Category:      None
Event ID:      17
Date:            8/15/2010
Time:            10:42:09 PM
User:            N/A
Computer:      COMPANY-DC1
Description:
One or more Terminal Server Licensing certificates on server COMPANY-DC1 are corrupt.  Terminal Server Licensing will only issue temporary licenses until the server is reactivated.  See Terminal Server Licensing help topic for more information.
0
mrcannon
Asked:
mrcannon
1 Solution
 
Cláudio RodriguesFounder and CEOCommented:
First take a note on what licenses you have installed on the licensing server.
Then uninstall it, reboot and reinstall.
Activate it.
Call the Microsoft Clearinghouse and explain to them you had to reinstall your licenses (as per your notes on the first step) and they will reissue your licenses on the spot.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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mrcannonAuthor Commented:
Thank you.

tsmvp, do you believe this is corruption of the certs locally or does it have something to do with an expired root cert as desribed in the article that wingspin posted?

MrCannon
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Cláudio RodriguesFounder and CEOCommented:
Could be what wingspin posted. I would first try that as it may be as simple as a reactivation (what my step would get into). The nice thing in this case is you do not touch the database. Try what is in that post and let us know what happens.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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rhinocerosCommented:
It means the TS Licensing server or the RD Licensing server interprets the expired certificate as a corrupted certificate.

You just download and install the hotfix, and then reboot... it should be solved.

http://support.microsoft.com/kb/983385
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mrcannonAuthor Commented:
I will post a response soon...
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mrcannonAuthor Commented:
Your answer was the same I got from MS Partner support forum.  Thank you and yes the hotfix repaired the issue.
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