Solved

NetBackup causing high utilization

Posted on 2010-08-16
7
773 Views
Last Modified: 2012-05-10
Hello all,

We have a Netware server(6.5 sp5), that currently has the Symantec Netbackup agent loaded on it. The issue we are having is that about once a week, the server utilization pins itself at or near 100%. After further investigation over the last couple occurances of this happening I find that the BPCD.nlm(NetBackup) is loaded 8 or 9 times, and is causing the high utilization.

Does anyone have any suggestions on why this might be occuring, and what I might be able to do to fix this(Note - Restarting the server clears it up, but this is a high use production server and restarting it once a week causes issues).

Thanks in advance for any suggestions.
0
Comment
Question by:john_gillette
  • 4
  • 3
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 33446680
Do you have the latest versions and patches for the backup agent ?

I hope this helps !
0
 

Author Comment

by:john_gillette
ID: 33447121
We are at version 6.5.
0
 

Author Comment

by:john_gillette
ID: 33447146
The version of the bpcd.nlm is:

6.5 Feb 20 2008

I don't this there is a later version for novell.

0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 
LVL 63

Expert Comment

by:SysExpert
ID: 33447279
Can you reboot the server weekly during your maint. schedule ?

Can you check that the NLM is unloaded manually during the week ,if it has multiples ?

Does this happen during a backup window or randomly ?

Is there a RAM utilization issue ?

0
 

Author Comment

by:john_gillette
ID: 33453576
When I try an unload them manually, it just hangs and I have to reboot to get it to un-hang.

I think what is happening is, it loads the nlm for every backup job during the week and never realeases it.

The server is new this year, and has 4 GB of ram. It doesn't seem to have any RAm utilization issues.
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 33455648
You may have to contact Symantec at this point.

0
 

Author Closing Comment

by:john_gillette
ID: 33569643
I'll give it a go, but it's like pulling teeth to get them to give you a straight answer. Thanks everyone for your assistance.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this CloudClass Webinar, Quest (http://www.questsys.com/) CTO Mike Dillon gives an overview of the steps involved in building a dynamic disaster recovery plan. Through case studies and an examination of software/hardware tools for monitoring an…
In 2017, ransomware will become so virulent and widespread that if you aren’t a victim yourself, you will know someone who is.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

30 Experts available now in Live!

Get 1:1 Help Now